Payment & Cancellation

Payment Information

The Gateway Conference Center accepts payment in cash, check, money order, debit card or credit card. The Gateway accepts Visa, MasterCard, and American Express. Checks and money orders must be written to Chester County. Payment is also accepted by credit card over the phone at 803.789.0014. Completed rental form must be received before deposit will be accepted.

 

Cancellation / Rescheduling Refund Policy
  • 91+ days prior to event

    • Full security deposit and full room rental will be refunded

  • 90 – 60 days prior to event

    • ½ of security deposit and full room rental will be refunded

  • 59 – 45 days prior to event

    • ½ of total room rental rate will be refunded

  • 44 – 0 days prior to event

    • No refund

DOWNLOAD CANCELLATION FORM

 

Please note: If you book a Saturday or Sunday date, keys and keycard need to be picked up from the Gateway Conference Center office on Friday afternoon before the close of business at 5 PM. Doors must be shut and locked, keys and keycard must be returned no later than 12 PM the next business day to the Gateway Center or $100 of the deposit will be forfeited. Keys / keycard can be dropped in the dropbox.

 

FORCE MAJEURE:  Neither party shall be deemed to be in default of its obligations for termination if and so long as it is prevented from performing its obligations by an act of war, hostile foreign actions, nuclear explosion, earthquake, hurricane, tornado or other adverse weather conditions not reasonably anticipated, fire, unavoidable accidents or circumstances, pandemics, measures taken by any governmental authority in response to a pandemic, epidemics, other Act of God whether it be a natural or national disaster.  Refunds will be considered under this provision and may be authorized following confirmation of the impossibility of performance or frustration of purpose.

 

Security Deposit Refund Policy

Security deposit will be refunded only if leessee adhers to the terms of agreement.

Refund Information

Deposits paid by check, money order or cash will receive their refunds by check within ten business days of cancellation/event’s end. Events occurring around a holiday may have a delayed refund. Lessees are responsible for informing Gateway Conference Center of any address changes for the refund or address on the rental form will be used. Deposits paid by credit card will be credited back to the card used for the deposit within the first seven business days after the event. Lessee is responsible for calling or stopping by the Gateway Conference Center with their credit card information. If credit card has been replaced or cancelled since making the deposit, Gateway Conference Center reserves the right to refund the deposit via check.