© 2023 by The Gateway Conference Center. Proudly created with Wix.com

Tel 803-789-0014   Fax  855-946-0430

3200 Commerce Dr. Suite C, Richburg, SC 29729

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Payment Information

The Gateway Conference Center accepts payment in cash, check, money order, debit card or credit card. The Gateway accepts Visa, MasterCard, and American Express. Checks and money orders must be written to Chester County. Payment is also accepted by credit card over the phone at 803.789.0014.

 

Cancellation / Refund Policy

91+ days prior to event and full security deposit and full room rental will be refunded

90 – 60 days prior to event and ½ of security deposit and full room rental will be refunded

59 – 45 days prior to event and ½ of room rental rate will be refunded

44 – 0 days prior to event and no refund

Please note: If you book a Saturday or Sunday date, keys and keycard need to be picked up from the Gateway Conference Center office on Friday afternoon before the close of business at 5 PM. Doors must be locked, keys and keycard must be returned no later than 12 PM the next business day to the Gateway Center or $100 of the deposit will be forfeited.

 

Security Deposit Refund Policy

Security deposit will only be refunded if the terms of agreement and following rules are met:

  1. Keys and keycard are returned in person or in the outside dropbox no later than 12 PM the first business day after the event.

  2. No damage to property including rooms rented, kitchen area and the outdoor area.

    1. Any damage exceeding the deposit fee amount will be the responsibility of the leasee.

  3. Trash cans emptied and all trash disposed of in the trash receptacle at the rear of the building.

  4. No property belonging to The Gateway Conference Center, including electronics, furniture, lighting, art, etc, is missing or damaged after the leasee’s event.

  5. Kitchens are cleaned including:

    1. All trash emptied

    2. Swept and mopped floors

    3. Clean and empty sinks

    4. Clean and empty counters

    5. Clean and empty chillers

    6. Turn warmers off

    7. Clean and empty warmers

  6. All lights in rental rooms and common areas were turned off at the end of the event.

  7. All doors were shut and locked at the end of the event.

 

Refund Information

Deposits paid by check, money order or cash will receive their refunds by check within two weeks of cancellation/event’s end. Leasees are responsible for informing Gateway Conference Center of any address changes for the refund or address on the rental form will be used. Deposits paid by credit card will be credited back to the card used for the deposit the first business day after the event. Leasee is responsible for calling or stopping by the Gateway Conference Center with their credit card information.

Payment & Cancellation